At Shaha Official, we aim to provide you with products you’ll love. However, if there’s an issue with sizing or a faulty item, we offer an exchange option for domestic orders only.

Exchange Eligibility

• Exchanges are allowed only for size issues or damaged/faulty items.
  
  

• Products must be:
  
  

• Unworn and unused

• In original packaging with tags attached

• Requested for exchange within 3 days of delivery
  
  

How to Request an Exchange

• Contact us via WhatsApp at +92 317 1113323 with your order number and issue details.

• Once approved, ship the item back to us (delivery charges are the customer’s responsibility).

• After inspection, we’ll dispatch the replacement item.
  
  

Important Notes

• No cash refunds are offered.

• In case your desired size/item is unavailable, a store credit will be issued for future purchases.

• We do not accept returns or exchanges on sale or discounted items.

• International orders are final sale — no returns or exchanges.